Banner of the Maid is presented as a first-person psychological horror that drops you into the claustrophobic interior of a Victorian house and asks you to unravel the mystery that brought you there. The game opens with you in a cold, damp basement with fragmented memories guiding your progress; from there you move through long, dim corridors and rooms where supernatural presences lurk. It’s described as a fast-paced horror experience built around atmosphere, isolation, and psychological tension rather than physical combat.